We want you to be 100% satisfied with your purchase from ABO Outfitters. If you’re unhappy with your order, contact us by email within 14 days of the date of your purchase to initiate a refund/exchange. Items accompanied by a receipt will be refunded or exchanged at the original purchase price plus applicable sales tax. Items returned without a receipt will be processed at the lowest sales price plus applicable sales tax.

Please contact us prior to sending anything back for authorization and any specific instructions that may need to be followed. Items being returned must be in their original package and in new/unused condition. Customers are responsible for return shipping fees.

If you are returning something that received free shipping on the original order, ABO Outfitters may charge a restocking fee of 10% of the original purchase price.

If you are requesting a refund, the refund will be issued in the same method of payment that was used to purchase the merchandise.

Any item that becomes defective after use is the responsibility of the manufacturer. If you are in need of the manufacturer's contact information, contact us and we can obtain that for you.